bj365 Terms & Conditions

These Terms & Conditions (hereinafter referred to as "the Terms") constitute a legally binding agreement between you (the "User", "Player", or "Member") and bj365 (hereinafter referred to as "bj365", "the Platform", "we", "us", or "our") governing your access to and use of the bj365.io website and all associated services, games, promotions, and features.

By registering an account, logging in, making a deposit, placing a bet, participating in any promotion, or otherwise using any part of the bj365 platform, you confirm that:

• You have read these Terms in full and agree to be bound by them;
• You meet the eligibility requirements set out in Section 2 of these Terms;
• You are using the platform for personal entertainment purposes only;
• You accept the Privacy Policy and Responsible Gaming Policy of bj365, which form part of this agreement by reference.

These Terms apply to all users of bj365, including registered members, guests browsing the platform, and any third parties who access the platform's content. bj365 reserves the right to update or amend these Terms at any time. Continued use of the platform following publication of any amendment constitutes acceptance of the revised Terms.

To register and maintain an account on bj365, you must satisfy all of the following eligibility requirements at the time of registration and at all times during which your account remains active:

• Age: You must be at least 21 years of age. bj365 operates a strict 21+ policy and does not permit minors to access any part of the platform. Age verification may be requested at any time;
• Jurisdiction: You must be accessing bj365 from a jurisdiction in which online betting and casino gaming is not prohibited under applicable local law. It is your sole responsibility to determine whether your use of bj365 complies with the laws of your jurisdiction;
• Legal capacity: You must have full legal capacity to enter into a binding contract under the laws applicable to you;
• Not a prohibited person: You must not be an employee, director, officer, agent, contractor, or family member of any of the above of bj365 or any affiliated entity;
• Not self-excluded: You must not be subject to any self-exclusion order or cooling-off period on bj365 or any affiliated platform.

When registering an account, you agree to provide accurate, complete, and current information. You must promptly update your account information if any details change. bj365 reserves the right to reject any registration application or suspend any account where information provided is found to be false, misleading, or incomplete.

Each individual person may register only one account on bj365. Multiple accounts belonging to the same person — whether registered under different names, email addresses, payment methods, or devices — are strictly prohibited. bj365 employs technical and manual checks to identify duplicate accounts, and all such accounts will be suspended upon detection.

You are solely responsible for the security and confidentiality of your bj365 account credentials, including your username, password, and any one-time passwords (OTPs) issued to your registered mobile number. bj365 will never ask you to share your password with any representative of the company.

You must notify bj365 immediately via email at [email protected] if you suspect any unauthorised access to your account, compromise of your login credentials, or any suspicious activity on your account. bj365 accepts no liability for losses arising from unauthorised access that results from your failure to keep your credentials secure.

You agree that all activity conducted through your account is your sole responsibility, whether or not you authorised such activity. bj365 reserves the right to suspend, restrict, or close any account where it suspects a breach of security or violation of these Terms, without prior notice.

Account verification is a mandatory requirement on bj365. We reserve the right to request the following documents at any time, including but not limited to: government-issued photo identification (National ID card, passport, or driving licence), proof of address (utility bill or bank statement), and proof of payment method ownership. Failure to provide requested verification documents within the stated timeframe may result in suspension of withdrawal capabilities or account closure.

All financial transactions on the bj365 platform are denominated in Bangladeshi Taka (BDT). The following payment methods are currently supported: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. bj365 reserves the right to add, remove, or modify supported payment methods at any time without prior notice.

Deposits: The minimum deposit amount is ৳500. Deposits made via bKash and Nagad are typically credited to your bj365 account within 60 seconds of confirmation. Bank card and bank transfer deposits may take longer depending on the financial institution involved. bj365 does not charge fees on deposits, but your payment provider may apply their own transaction charges.

Withdrawals: All withdrawal requests are subject to identity verification in accordance with Section 3 of these Terms. You may only withdraw funds to a payment method registered in your own name that matches the details on your bj365 account. The minimum withdrawal amount is ৳1,000. Withdrawal processing times vary by method and are typically completed within one business day for verified accounts.

Funds security: Player funds are held separately from bj365 operational funds. bj365 does not accept third-party deposits — all deposits must originate from a payment account held in your own name. Any deposit found to originate from a third party will be reversed and the relevant account may be suspended pending investigation.

bj365 reserves the right to delay or withhold any withdrawal where it has reason to suspect fraudulent activity, a breach of these Terms, or where verification requirements have not been satisfied. In such cases, bj365 will notify the affected user as soon as reasonably practicable.

bj365 offers various bonuses, free bets, cashback offers, and other promotional incentives to eligible members from time to time. All such offers are subject to specific terms, wagering requirements, minimum odds restrictions, validity periods, and game contribution percentages that are published alongside each individual promotion.

General rules that apply to all bj365 promotions unless otherwise stated include:

• Bonuses are available to eligible registered members only and may not be claimed by individuals who are self-excluded or whose accounts are under review;
• Each promotion may be claimed once per eligible account, household address, IP address, or payment method, unless explicitly stated otherwise;
• Wagering requirements must be completed before any bonus-derived winnings may be withdrawn;
• Bonus funds and winnings generated from bonus play may not exceed any maximum withdrawal cap specified in the promotion's individual terms;
• bj365 reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice;
• Any player found to be abusing promotional offers — including through the use of multiple accounts, coordinated betting, or any other exploitative strategy — will have bonus funds removed and their account reviewed for suspension.

Seasonal promotions may be offered during major events including BPL cricket season, IPL, T20 World Cup, ICC tournaments, Eid celebrations, Pohela Boishakh, and other occasions relevant to the Bangladesh market. Specific eligibility and wagering terms for seasonal promotions will be published on the bj365 promotions page at the time of each offer.

All bets placed on bj365 are subject to the general betting rules set out in this section, as well as any sport-specific or game-specific rules published within the relevant section of the platform.

A bet is considered accepted and binding once you have received a confirmation message and the bet has been recorded in your account bet history. It is your responsibility to verify that bet details — including selection, stake amount, and odds — are correct before confirming any wager. bj365 does not accept responsibility for incorrectly placed bets.

bj365 reserves the right to void any bet in the following circumstances:

• Where a bet was placed at odds that were clearly erroneous due to a technical error or pricing mistake;
• Where the outcome of an event was already known at the time the bet was placed;
• Where a bet was placed in violation of these Terms or applicable betting rules;
• Where an event is cancelled, abandoned, or postponed beyond the period specified in the applicable sport rules;
• Where bj365 has reasonable grounds to suspect match-fixing, event manipulation, or collusion.

Maximum stake limits and maximum payout limits apply to all betting markets on bj365 and may vary by sport, event, and market type. These limits are displayed within the betting interface at the time of bet placement. bj365 reserves the right to adjust stake limits for individual accounts at its sole discretion.

Live in-play betting is offered on selected markets and events. bj365 makes every effort to suspend in-play markets at critical moments (e.g., wickets, goals, cards), but we do not accept liability for bets placed on markets that should have been suspended where the result was clearly foreseeable at the time of placement.

The following activities are strictly prohibited on bj365 and will result in immediate account suspension, forfeiture of funds, and may be reported to relevant law enforcement or regulatory authorities:

• Fraud and misrepresentation: Providing false personal information, impersonating another person, or using stolen payment credentials;
• Money laundering: Using bj365 to launder, conceal, or disguise the proceeds of any criminal activity;
• Bonus abuse: Creating multiple accounts, coordinating with other players, or using any strategy specifically designed to exploit promotional offers;
• Automated betting: Using bots, scripts, artificial intelligence tools, or any automated software to place bets or interact with the platform without human action;
• Collusion: Working with other players to gain an unfair advantage in any game or betting market, including but not limited to poker chip dumping, coordinated sports betting, or casino game collusion;
• Chargebacks: Filing a payment dispute or chargeback with your payment provider in bad faith following a legitimate transaction on bj365;
• System exploitation: Exploiting any technical errors, glitches, or vulnerabilities in the bj365 platform for financial gain.

bj365 employs a range of technical, manual, and third-party fraud detection tools to monitor platform activity. Any account found to be in violation of the above will be suspended without prior notice, and any funds held in the account at the time of suspension may be held pending investigation.

bj365 is firmly committed to promoting responsible gambling and providing a safe, controlled environment for all players. We recognise that for a small number of users, gambling may become problematic, and we take our duty of care to those individuals seriously.

bj365 offers the following responsible gaming tools, all of which are available by contacting our support team at [email protected]:

• Deposit limits: Set daily, weekly, or monthly deposit caps on your account;
• Session time limits: Receive notifications and automatic logouts after a specified period of play;
• Reality checks: Periodic on-screen reminders of time spent and funds wagered during your session;
• Self-exclusion: Request a cooling-off period of 30, 60, or 90 days, or a permanent self-exclusion from bj365;
• Account closure: Request permanent closure of your account at any time.

The bj365 platform is strictly for adults aged 21 and above. We encourage all players to gamble within their means and to treat betting and casino play as entertainment, not as a source of income. If you believe gambling is negatively affecting your finances, relationships, or wellbeing, please contact our support team immediately or visit our Responsible Gaming page for further guidance.

bj365 collects, processes, stores, and protects your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the bj365 platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

All data transmitted between your device and bj365 is encrypted using 256-bit SSL (Secure Sockets Layer) technology. bj365 does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Data may be shared with third-party payment processors, identity verification providers, and fraud prevention services strictly for the purposes of operating the platform and complying with legal obligations.

bj365 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our internal data retention policy. You have the right to request access to, correction of, or deletion of your personal data by contacting us at [email protected].

All content on the bj365 platform — including but not limited to the bj365 logo, brand name, website design, graphics, text, software, game interfaces, data feeds, and promotional materials — is the exclusive intellectual property of bj365 or its licensed content providers, and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bj365 platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or create derivative works from any bj365 content;
• Reverse engineer, decompile, or disassemble any bj365 software or technology;
• Use any bj365 trademark, logo, or brand asset without prior written consent;
• Scrape, crawl, or systematically extract data from the bj365 platform.

Any unauthorised use of bj365 intellectual property may result in legal action. Game titles and studio names referenced on the platform (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) are trademarks of their respective owners and are used on bj365 under licence.

To the fullest extent permitted by applicable law, bj365 excludes all liability for:

• Any direct, indirect, incidental, special, consequential, or punitive loss arising from your use of or inability to use the bj365 platform;
• Loss of winnings, profits, data, or goodwill resulting from platform downtime, technical errors, or third-party service failures;
• Any interruption, suspension, or termination of the bj365 service, whether planned or unplanned;
• Any loss arising from your reliance on information, odds, or data displayed on the platform;
• Unauthorised access to your account resulting from your failure to maintain credential security.

bj365 makes no warranty, express or implied, that the platform will be available uninterrupted, error-free, or free of viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. Where statutory rights cannot be excluded under applicable Bangladesh consumer protection law, those rights are not affected by this clause.

In any event, bj365's total aggregate liability to you in connection with these Terms shall not exceed the total amount deposited by you into your bj365 account in the 30 days immediately preceding the event giving rise to the claim.

bj365 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, bj365 will endeavour to notify registered members via email or an on-platform notification. It is your responsibility to review the current Terms before each use of the platform. Continued use of bj365 following publication of an updated version of the Terms constitutes acceptance of those changes.

bj365 may suspend, restrict, or terminate your account and access to the platform at any time and without prior notice if:

• You breach any provision of these Terms;
• bj365 is required to do so by applicable law or any competent authority;
• bj365 determines, in its sole discretion, that your continued use of the platform presents a risk to the platform or other users.

Upon termination, any funds remaining in your account (excluding bonus funds and funds under investigation) will be returned to your registered payment method within a reasonable timeframe, subject to verification and applicable legal requirements. You may request voluntary closure of your account at any time by contacting [email protected].

These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws applicable to the operation of the bj365 platform. You agree that any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the applicable jurisdiction.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect. The failure of bj365 to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision in the future.

These Terms constitute the entire agreement between you and bj365 with respect to your use of the platform and supersede all prior agreements, representations, and understandings relating to the same subject matter.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the bj365 platform, please contact our support team using the following details:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the bj365 platform
• Response language: English
• Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

bj365 aims to respond to all formal complaints within 5 business days. For urgent account security issues, please use the live chat function for the fastest response. These Terms & Conditions were last updated on 1 January 2026.